Testimonials

Below are some of my Client Testimonials

By: John & Zirka

Over the past few years we have used Team Bassett to buy and sell several residential properties. Their many years of experience and local area knowledge was evident by a thorough market analysis of our property. We are confident our property received maximum exposure and received top market value. Furthermore, we were delighted to be continuously informed throughout the process. When looking for professional experienced agents, we highly recommend you contact the Bassetts.

By: Greg S.

Lori and her team are wonderful to deal with. Their knowledge of the market and negotiation skills are top notch. We received an offer after multiple discussions with purchaser for more than we even wanted to list for. Lori is always a pleasure to deal with and put our minds at ease when the purchaser asked for extra info. The deal closed on time, without any problems or issues. I would recommend Lori and her team to anyone looking for a successful real estate sale or purchase.

By: Beth S.

Where to begin?? Karen has been awesome in every way!! She patiently supported me through absolutely every step of the process of looking for and purchasing a home. She arranged and went with me to see countless homes over the period of a year and always at the most convenient times for me. She understood what I was looking for and was always looking out for properties for me. She listened attentively as I voiced concerns about properties. She helped me make my first offer and eased my anxiety by answering my questions throughout the process. She always responded to my many emails and texts quickly and with detailed answers to my endless questions. She expertly advised me and respected my decision of amount of offer. When my offer was outbid, she shared in my disappointment but was ready with a positive response that it wasn't the right one and that the right one would come along (which it did!). Karen knew and informed me about the property before it even showed up on MLS and booked a showing for me ASAP! She again patiently supported me through the offer process and advised me on what became the accepted offer and conditions! Karen was able to connect me with a great home inspector, mortgage broker and lawyer. She became a trusted friend and I will never forget her tireless efforts and extensive expertise! Karen truly went above and beyond!! Out of 5 stars, if possible I would give her 10!!

By: Kristina S.

We thoroughly enjoyed our time working with Lori. Her team was incredibly helpful and accommodating. Lori & her team helped us with buying our first home, they guided us and helped us every step of the way. We would highly recommend Lori to anyone looking to buy a home.

By: John X

Lori and Rob did a great job in improving the appearance of our home, marketing and sold it to our satisfactory. Much appreciated!

By: Christina

Karen was outstanding, Karen was referred to me by a family friend I could not be happier with the way she demonstrated her professionalism that allowed me to receive over my asking price. It was a great pleasure working with Karen Collins and will gladly refer her to anyone in need of a realtor. Fantastic job Karen. I appreciate all that you have done for me throughout the sale of my home. Thank you so much Christina

By: Lorraine Abbott

Karen is an extremely professional, courteous and knowledgeable agent with great negotiation skills who doesn't bend under pressure. She was always prompt at replying no matter what the time was and she was very flexible with my schedule when I travelled. No matter where I was, I knew that Karen was taking care of the sale for me. It was a pleasure to work with her!

By: Barb Kosik

I would like to thank Rob, Lori and Karen for all of their help in the selling my mother's home. This was her home for 40 years and she had made the decision to sell shortly after the passing of my father. Rob and Lori were wonderful. Prior to listing Lori came in and did a beautiful job preparing the house to be shown eliminating this stress for myself and my mother. The decluttering and subtle touches she added, brought the house up to date and ready for showings. Both Rob and Lori treated my mother with kindness, sensitivity and respect throughout the house selling process and for this, I will always be grateful. Rob and Lori ensured that my mother received full value for her home and subsequently negotiated a fair deal in the purchase of my mother's new condo. It is without hesitation that I would fully recommend The Bassett Team.

By: Lee & Paul Medeiros

If you have selected the Bassett Team to represent you weather as a buyer or a seller you have made an incredibly smart decision. In what can be viewed as a commodity based service, the Bassetts break the mold with a combination of expertise, professionalism and integriy. We have had the pleasure of working with the Bassetts both from a buyer and vendor perspective and have had our share of Real Estate transactions over the years and their service is unparalleled. We had the pleasure of working with Rob and Lori personally and could not have asked for more competent and personable individuals. This exceptional couple offer more than their combined years of R.E. experience and know how, they are extremely passionate about the work they do and take a genuine interest in the people they represent which drives the best results for you! In a fast paced competitive world it is refreshing to find real professionals who will navigate through one of the most important and personal transactions in your life and represent your interests to make sure you win. We are beyond satisfied with the Bassett team (Karen was terrific as well) and go out of our way to recommend them with confidence. If you are fortunate to have come across the Bassetts - look no further you have found your business partner for your real estate journey for life.

By: The Slack Family

When my brother and I were faced with the challenge of downsizing our Dad, one decision was easy to make; our choice of Team Bassett to be our realtors. Rob and Lori applied their professional experience, wisdom and compassion to every aspect of the sale. From their help in decluttering the house to beautifully staging it for showing and a dynamic presentation package; everything was handled with a close attention to detail. Throughout the process, they were only a phone call away to answer any questions that we had or to provide a sympathetic ear to the challenges that we faced. Their hard work created the most desirable situation to sell our house in a short period of time and for 97% of the asking price. We were thrilled! Thank you Team Bassett,

By: L.W.

Once I met Rob and Lori I knew that they were the right agents I could trust to sell my home. Rob, Lori and Karen have been a pleasure to work with, and have exceeded my expectations for the level of service that they have provided. Professional, knowledgeable, personable, supportive, great negotiators, "hands on", attention to detail, accessible and hardworking all describe Rob and Lori. Their guidance and advice throughout this whole experience has been invaluable. I highly recommend Rob and Lori Bassett for all your real estate needs!

By: Doug & Eileen Burgess

The Bassett Team was a wonderful experience during our move. We started early and were educated on Market Conditions, Supply & Demand, and Comparisons. Then the preparatory stages of Presentation, Purging, Cleaning, and Packing which was by far the most demanding. In all cases the team was there to help – if not physically, then with professional resources to complete the tasks at hand. Finding our new home was a hand holding process, but they all worked hard on our behalf and provided critiques where they were warranted A team that is willing to participate to that degree, and with that degree of diligence is certainly worth being your partner in this process. We have recommended Rob and Lori to friends and would continue to do so in the future.

By: Mariola & Bob

We have now successfully completed 3 real estate transactions with The Bassett Team. They have never let us down! Our selling listings were professionally staged and beautifully promoted. Rob pays attention to detail and ensures no details are overlooked. He provided us with excellent input that potential purchasers were looking for. Lori is a fantastic negotiator and she was able to more than meet our goals when we sold and when we purchased. Their assistant, Karen, is a pleasure to deal with and she ensured all administrative details went smoothly. We highly recommend The Bassett Team for your real estate investments.

By: Bob Atkinson

I recently sold my home in Newmarket through Team Bassett. It was an absolute pleasure working with Karen, Rob and Lori. They took the time to get to know me and a market they don't regularly work in. In the end the property sold in 1 day and at a price above "asking". Thank you Karen, Rob and Lori for your honesty and integrity through the entire process. I look forward to working with you again!

By: ML McDonald

My spouse and I couldn't be happier with the work of Team Basset in selling our house. They peaked interest early, priced it right and provided a team of experts to assist (a stager, cleaners and excellent appointment support). They even provided furniture for the showings! As a result it sold over asking without conditions on the first day offers were accepted. I would recommend them to anyone. Plus they are wonderful people.

By: Izabela Skwarka

I am writing this to Karen Collins to say thank you and say that I appreciate your help with the successful purchase of my first home (condo). Karen Collins presented herself in a professional calm manner, knowledgeable and considerate of my needs. Thank you for your hard work, dedication and guidance through this process. Sincerely I wish you all the success in the future. I am pleased to recommend Karen without hesitation.

By: Fiona & Matt

It was an absolute pleasure working with Rob and Lori Bassett and their team of real estate professionals. We felt from the start they had a very thoughtful approach on how to sell our home and then they rolled up their sleeves and got to work - a very hands on team! Another bonus of this fabulous husband and wife team is their complimentary skills and we felt we had two excellent real estate agents representing us when you typically get one! Thank you Rob and Lori for your superb efforts! We hope to work with you again!

By: Diana

Recently Rob and Lori helped us purchase our first home. As first time home buyers we had a lot of questions and wanted to find someone to help us navigate the real estate market. From our first meeting Lori and Rob made the effort to understand, not only our immediate goal, but our long term goal. They provided valuable insight into the real estate market. We particularly liked their no-pressure approach to buying a home, During the search, Karen was an invaluable source of information, always ready to answer our questions and provide insight into the listings we were interested in. We were impressed by how quickly the whole Team Bassett would reply to our inquiries. Overall, we had a great experience and look forward to working with Team Bassett in the near future.

By: Greg & Janet

Rob and Lori Bassett ... they know the real estate business. What sets them apart from other realtors is not only how well connected they are to the market of buyers and sellers but also how they remain focused on the best interest of their clients. We have nothing but positive things to say about their entire teams level of service professionalism and communication and we would highly recommend Team Bassett. Thank you for everything youve done for us.

By: Jean & Rob Kellock

BASSETT TEAM If any Team epitomises the word “Team” it is the Bassett Team. After 35 years in the same house it was a very difficult decision to sell and even more difficult to decide where and what we wanted to do. The one thing that was very clear was that as retirees the work around the home and garden was becoming too arduous. In stepped the “ Bassett Team” led by Lori and Robert Bassett and guided us through the whole process. The words that come to mind when describing the Bassett Team are people orientated leaders professional knowledgeable connected responsive passionate and most of all supportive. They fully understood the dilemma we were in and handed us the solution. Thanks to Karen Collins an integral part of the ”Bassett Team” I am writing this as we are having our morning coffee looking out at a beautiful sunrise over the lake in a beautiful Condominium.

By: Chanelie Fajardo Theodore Ovejas

There was no doubt in my mind that we picked the right agent for us Karen Collins demonstrated her real estate expertise with useful knowledge. As first time buyers Karen was available day and night with our constant questions and odd hours of showings. She has truly made our buying experience very enjoyable with her patience and understanding. Not once did she try to persuade us to buy a home that we did not fall in love just to make a sale. She made sure we found the perfect home to suit our lifestyle. And she did. Thank you for all your help and sharing our next chapter in our lives.

By: Robbie and Jennyline

As new home owners we were glad we had Karen Collins as our agent. Karen was referred to us by a mutual friend and since we trusted our friend we decided to let Karen help us find our new home. Karen was always very helpful with whatever it was that we needed and asked about. She was always approachable kind and has a good sense of humor as well. She would show us houses that fit our needs meaning no high condo fees and located in a good residential locations. She understood our needs and expectations of what we wanted in our house. Everything went seamlessly easy with Karen from the time we bought our home as she advised us about everything that we needed to know and expect during our closing. She handled everything very well which made our home buying experience an easy one. We started with Karen as our agent and ended up as a good friend.

By: Mariola

I have retained services of Lori and Rob Bassett with respect to the sale of my house and the purchase of a new house. I have interviewed two other agents to find someone who was knowledgeable strong in their negotiating skills and courteous. I was impressed with their knowledge of the market their marketing approach their exceptional service and their friendly disposition. My property has received excellent market exposure. The level of commitment by the Bassets to their clients can hardly be matched. Lori has proved to be an exceptional negotiator. My property was sold within a short period of time. A new property was purchased shortly thereafter. I would recommend Lori and Rob to anyone who is looking for a real estate agent. I wish them and their entire team all the success in the future and am grateful for everything they have done for me.

By: Rick & Rita

We just wanted to say thanks to all involved in the selling of our house. Rob & Lori you did a great job of advertising and promoting our property. You are professionals who thoroughly understand the various aspects of the real estate market, such as property values, marketing, legal issues, and people skills. You demonstrated professionalism, integrity, and attention to detail. But most of all you were always available to answer all our questions, and ready to provide and take on problems we encountered and find solutions for them (eg. home insurance for 2 houses). Your assistance throughout this stressful process was valuable and greatly appreciated. Karen Collins - A special thanks to you for your infinite patience and assistance through it all. You were always ready for my early morning phone calls providing reassurance and & putting up with numerous questions that sometimes made no sense. Your sense of humour and laughter is what kept me sane most of the time and for that i thank you. You are one of a kind my friend. You guys should be very proud of what you do and we will definitely spread the word.' Thanks again 'Team Bassett '.

By: Andrea & Ian Jones

When selling or leasing The Bassett Team is number one. Karen Collins at Team Bassett was amazing to work with during the purchase of our first home. She's a really great person to work with and made the process easy for us even with a quick 45 day closing right before Christmas. Her advice and support from looking for homes submitting an offer doing an inspection and firming up the agreement was priceless and we were in our new home on time with no worries Thanks Karen and The Bassett Team!

By: The Sumners

Hi Team Bassett, Well done!! We'd like to let you know how much we appreciated just a few things about working with you: to keep it simple-- you all are so professional. Whenever we had a question, you were very prompt to respond-- and did so not with just a "quick off-the-cuff" opinion, but, with data, statistics, facts and reasons for the "why" of taking a particular action/or not. You all were supportive, attentive and went the extra mile-- managing pets before each showing is not a usual job description! Many thanks for that too. It was a pleasure working with you -- for the short time it took you to sell our property!

By: Rudi & Nadia

Rob and Lori we just wanted to thank you for being kind down to earth and honest people. Since we purchased an Exclusive Listing you both worked very hard to make sure that both the buyers and the sellers were happy in the end even after many hours of negotiating. Thank you for that We also wanted to thank Karen Collins for being so accommodating towards us. Her quick response to our calls e-mails and questions was greatly appreciated. Rob and Lori your team offers extreme knowledge of the market and the area. We love how genuine you both are. Thank you for helping us buy our dream home. You both helped make it happen and for that we are extremely grateful!

By: Chula & Yamuna

Rob, Lori and Karen gave an amazing service, advice and guidance to sell my property in Lorne Park. Karen was always there for us very pleased with the service provided overall.

By: Jennifer & David

When choosing a Real Estate agency to help us in the purchase and sale of our homes we decided on Team Bassett for their experience and solid presence in the Port Credit community. From our first meeting with agent Karen Collins it was evident that not only were we dealing with a group of top notch professionals we were also working with a team of warm caring dedicated people who really made time for us when it came to important decisions about our homes. From inspectors to stagers every person connected to Team Bassett was not only high quality but courteous and friendly the kind of people you want in your home. Each member of the team made time to listen to our concerns without it feeling like a business meeting. In the end we felt very well cared for in the purchase of our new amazing home and the sale of the previous home that had meant so much to our young family. We absolutely recommend Team Bassett for those who want an amazing team of real people who also happen to be great at Real Estate.

By: Elizabeth

I couldn’t have asked for a better agent than Karen Collins! When looking to lease a condo during a difficult time, she listened to my needs and preferences and showed great patience when I wasn’t sure what I needed or wanted! She gave me time to think and decide and was right there for me when I was ready to make a decision. When the time came to sign the lease, she patiently walked me through it and readily made any necessary changes or inquiries. Her honesty, expertise and opinions about properties and locations were invaluable as was her sense of humour! I would recommend everyone and anyone to choose Karen and Team Bassett and I am grateful to know that they are there for my future real estate needs! Thanks Karen and Team Bassett!

By: Louise

It was a pleasure working with Karen Collins. She was very patient while I searched for a new home. I appreciated how she kept me up to date on what was going on in the market. She is well organized and responded to my emails without delay. Showings were promptly arranged. Thank you Karen.

By: Walter

I was extremely pleased with the service that Team Bassett provided. There were some difficult and sensitive issues that had to be resolved, Team Bassett was professional, kind, considerate and effective. We got more than what we expected for our house. I would not hesitate for one minute to recommend Team Bassett. Thank you for your soft and effective approach!!!

By: Yvonne & Mike

Thank you Lori, Robert and Karen for your professionalism and expertise in helping us find our new home and selling our existing one. It was a pleasure working with Team Bassett. We appreciate all you did for us from our first meeting when we weren't sure what we wanted or how to go about getting it! You kept us informed of new listings, met us for showings, negotiated on our behalf, arranged the home inspection and closed the deal. You then listed our existing house, staged it expertly and sold it in record time. We highly recommend Team Bassett.

By: Joseph & Andrea

Whether entering the real estate market for the first time, or a seasoned investor, there are so many underlying questions and concerns that result because of the enormity of the purchase. That is why it is imperative to choose an agent that will handle the task at hand with extreme professionalism and morality that confirms ones decision to undergo into the real estate market. The Bassetts and Karen go above and beyond what other agents can only strive to achieve which I believe should be the standard practice by which all other agents should be measure against. We were kept informed throughout the process and there were no hidden agendas during the process which lead to a very positive, real estate transaction. We would not hesitate in recommending Rob, Lori, and Karen to any of our friends. Well done!

By: Ceara, Mike & baby Clark

In a stressful time, with a baby on the way and other realty groups unable to find a decent home in our price range, Karen at Team Bassett took no time in finding a great home for us! Thank you so much for helping us find a perfect home!

By: Bill - 80 St. Lawrence

Lori, thanks to you Rob and your team for the great work on my behalf.

By: Grant and Beverley Clark

"We were extremely pleased in working with Rob, Lori and Karen in the recent sale of our home which we had owned for many years. Their proven knowledge of the market and thoughtful manner in working with us gave us confidence that they would find us the right buyer, which they did. Their comprehensive approach executed with real teamwork produced great results and we would not hesitate in recommending the Bassett Team to anyone looking for similar results in selling their home."

By: From 243 Louis Drive Cheers

Thanks for a great success "We just wanted to say thank you Bassett team on the sale of our parent’s house. You were very compassionate of the circumstance professional and always very friendly. Your guidance was very much appreciated. We will make sure that we will recommend you to our friends for future business." "We just wanted to say thank you Bassett team on the sale of our parent’s house. You were very compassionate of the circumstance professional and always very friendly. Your guidance was very much appreciated. We will make sure that we will recommend you to our friends for future business." Thank you!

By: Stephanie Falcomer and Colin Sanderson

I'm writing this email to relate to you our wonderful experience with Lori Bassett. We moved in just over a month ago and both of us got slammed with work which is why I didnt have a chance to write this sooner. We were both really impressed with Lori and asked who we could let know and she gave us your contact. We met Lori after making an appointment to view the house she represented. Right away both myself and my husband took a liking to her. She gave us space to look around without being too cling-y but seemed to pop up at the perfect times to answer our questions. Lori was very knowledgeable about the house itself other properties for sale and the neighbourhood itself. We ended up using Lori as our representative as well because we trusted her to take care of us and felt that she balanced our needs and expectations along with those of the seller throughout the proceedings. Lori was also a great help in organizing the home inspection and a cleaning service both very nice touches and we appreciated her taking care of the costs as we were first time home buyers and every bit helps Due to my husbands work schedule we asked to move the closing date up by 2 days and Lori also helped make this happen which made our lives a lot easier. She was always very pleasant and patient even with out million and one questions again because of the first time home buyers we didnt realize how much was involved in buying a home. We enjoyed working with Lori immensely and wouldnt hesitate to recommend her to any of our friends or family or even strangers and would definitely use her again but we love our new home and dont plan on leaving any time soon. Just thought you should know what an employee does a great job and goes above and beyond expectations. There was more than I could have written but I think you get the gist of it.

By: Ian

“Over the past several years I have used the Bassett Team buying and selling residential properties. Rob, Lori and Karen are consummate professionals. They understand that your home is an extension of your personality and they go to great lengths to understand your needs and your lifestyle. They find the perfect match, in the right location and negotiate the right price. Total customer satisfaction on my part.”